As the largest independent mobile fleet maintenance company in the country, Dickinson Fleet Services employs over 1,000 individuals. With 21 maintenance facilities and over 400 mobile trucks, they believe in a personalized approach to maintenance. Now they can provide more enhanced, connected service to their customers from any location thanks to the help of Guilford Group.

We have a 20+ years history with a big-seven national railway on projects as well as development, maintenance & support of several enterprise level systems. We have built deep knowledge of business and its processes. Two key areas have been mobile solutions and application to their fleet and customer web portals with automation.

This transportation company’s Intermodal Terminal Operation System (ITOPS) is an application that supports operations at each of the terminals. It helps manage equipment coming in and out of their facilities, security at the gates, down time of equipment, loading and unloading of the rails, bookings and reservations of equipment and more.

At many manufacturing or production facilities this transportation company provides rail cars to be loaded by the customer before being transported to a different location, either within the customer’s location, or by rail across the country.

This transportation company needed an efficient, cost-effective way to accurately calculate both Storage and Per Diem charges, as well as a way to communicate those charges to customers. Customers needed to be able to receive a bill that correctly showed the charges, when they began, when they stopped, and the amount owed.

The client wanted to extend the capability of a highly successful quoting engine and order entry system.

The company had a massive warehouse in Indiana. They had just installed a new flow rack, which they hoped would allow items to get from the warehouse floor to the trucks.

As a leader in the fan industry, this fan manufacturing company wanted to add an option to their fans that no other company offered. While many fans come with a remote control, this fan manufacturing company wanted an app that allowed users to use their cell phones as a remote to operate the fan and fan light via Bluetooth technology.

The system developed by Guilford Group provides shippers with information to manage their domestic shipments through various modes of transportation to create a seamless door-to-door product. The service is designed to help customers compress cycle time, lower overall transportation cost, maximize supply chain efficiency, and dramatically improve service.

There were several issues that needed to be resolved with ClimbaCab®. The units have embedded Java, and in all there were 16 items that needed to be fixed or refined. These items included issues with firmware flashing, firmware updating, testing of the operating system as it loaded, Java 7 support, Windows 8 testing, reporting and debugging.

MICCS offers a wide variety of Web-based services to the industry, including membership meetings, seminars, and safety awards. MICCS members agree to establish general industry practices as they relate to safety.

Home Builder is able to deliver “More Value for the Money” by leveraging technology to keep costs as low as possible. Highly automated processes, information capture, and retrieval enable continuous improvement of processes based on accurate information, metrics, and benchmarking.

The client needed support with a legacy system. In 2007, Guilford Group took over support, maintenance and forward development of the Pegasus application for this Fortune 500 Transportation company. The application is used 24/7/365 by an office staff of approximately 100 people, 2000 customers, and 800 drivers.

In the early stages, the DecisionBase development team was successful in
building the software to a certain point, but had limited resources and fewer skills with some of the newer technologies. They also had difficulty keeping up with customer demand for new features and functions and struggled to meet benchmarks and milestones in the Software Development Life Cycle.